Shipping & Returns

Payment within Germany can be done by wire transfer, C.O.D or Direct Debiting!

Our forwarding agent is DHL AG! Shipping charges are based on the pricelist of DHL AG! Foreign customers can only order by wire transfer and by cash in advance!The minimum amount of an order to be placed is 50,00 euro net!Orders placed under the minimum amount undergo an additional charge of 10 €!  No back orders are kept, in case an article is missing in your order it has to be reordered!

Dispatch within Germany

Dispatch DHL (within Germany only)
Forwarding Agent DHL
Price: 6,90 € plus 19% VAT. Free shipment onwards 500 € net value of goods. Valid for payment methods: direct debiting, invoice and wire transfer.

Dispatch DHL - C.O.D (within Germany only)
Forwarding Agent DHL
Price: 10,20 € plus 19% VAT & 2 € C.O.D fee will be charged by DHL while handing over. Free shipment onwards 500 € net value of goods. Valid for payment methods: cash on delivery (c.o.d)

 

Dispatch within EU & Worldwide

Dispatch DHL - Payment in advance only
Forwarding Agent DHL
Price: 30 € up to 31 kg per box

 

Reclamations:

Reclamations, damaged goods, wrong delivery or any other complaints have to be made within 7 days after reception of goods! No claims will be acepted after 7 days!

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